Consumer Data Privacy Policy

Great Lakes Chloride, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Consumer Data Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

1. Information We Collect
We collect only the information necessary to provide our dust control spraying services and operate our website:

• Personal Information: Name, business name, mailing address, phone number, and email address that you voluntarily provide when requesting a quote, booking a service, or contacting us.
• Service-Related Information: Details about the job site (location, road/surface type, size of area, etc.).
• Payment Information: Credit card, bank account, or other payment details (processed securely through a third-party payment processor — we do not store full card numbers on our servers).
• Website Usage Data: IP address, browser type, pages visited, and cookies or similar technologies used to improve website functionality and user experience.
  We do not collect sensitive personal data such as Social Security numbers, driver’s license numbers, or health information.

2. How We Use Your Information
We use the information we collect to:

• Provide and deliver the requested dust control services
• Communicate with you about quotes, scheduling, invoices, and service updates
• Process payments and send receipts
• Improve our services and website
• Respond to your inquiries and customer service requests
• Comply with legal obligations

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information only in these limited situations:

• With trusted service providers (e.g., payment processors, scheduling software, or cloud storage) who are contractually required to keep your data secure and use it only for the purpose we specify.
• When required by law (court order, subpoena, government request, etc.).
• To protect the rights, property, or safety of [Your Company Name], our customers, or the public.

4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is completely impenetrable, and we cannot guarantee absolute security.

5. Your Rights and Choices
You may:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your personal information (subject to legal and legitimate business needs)

To exercise these rights, contact us at 574-267-2286. We will respond within a reasonable time.

6. Cookies and Tracking
Our website may use essential cookies to function properly (e.g., remembering your preferences). You can manage cookie settings through your browser.

7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website with a new effective date. Continued use of our services or website after changes constitutes acceptance of the updated policy.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to:

Great Lakes Chloride, Inc.
895 E 200 N
Warsaw, IN 46582

Email: info@glchloride.com
Phone: 574-267-2286